Learn more about us

Providing Solutions

Business services at scale is not an easy task, so let us take care of your needs as a strategic partner.

Ability For Flexible Contracts

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Company Values

1. Innovation

A culture of creativity, continuous improvement, and the pursuit of new ideas, to stay ahead in a rapidly changing business environments.

2. Customer Centric

Prioritizing the needs and satisfaction of customers, aiming to exceed expectations by delivering high-quality products and exceptional service.

3. Communication

Fostering open and honest communication at all levels, ensuring that information flows freely and is accessible to all team members and our clients.

4. Respect

Treating everyone with dignity and consideration, fostering an inclusive and diverse environment where individuals feel valued and appreciated.

Core Services

Sales Agent Team

Connect your product or service to our inbound or outbound sales team

Customer Experience (CX)

Utilize qualified agents to carry out customer service & relations

Lead Filtering

Let us provide you refined leads after agent vetting and filtering for call transfers

COMMONLY ASKED QUESTIONS

Here are some commonly asked questions about us and our service center in Costa Rica.

Need to ask a different question? Click Here to contact us.

Can you use interactive voice recordings (IVR's)?

Absolutely, we can route call traffic into IVR’s before reaching our sales team to ensure qualified leads are pitched your product or service.

What are your standard hours of operation?

8:00am – 4:00pm CST is our common timeframe, but we can customize availability based your needs.

Do you offer outbound calling services?

Yes, we provide outbound calling to facilitate services such as sales calls, follow-ups, and more.

How do you handle sensitive information?

Assurance of data security and privacy measures according to international standards are in place

Can you provide services in other languages?

We can! Our service agents can provide services in English and Spanish.

Do you offer performance standards for services?

Our services are backed by strict performance targets that fit the needs of your business.

Our Team

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Get Started With A Conversation

Talk to us about how we can support your business